How long does a session last?
A couples therapy session lasts 90 minutes. The longer duration reflects the duo format and allows deeper work without time pressure.
How many sessions will we need?
We start with a diagnostic package. Many couples work with us for 6–10 sessions. The scope is agreed transparently after the diagnostics.
Are the costs reimbursed?
Couples therapy is not covered by statutory health insurance in Germany. Some private insurers reimburse part of the cost — please clarify this with your provider in advance.
What if one partner is sceptical?
That is common and welcome. The free 15-minute introductory call is intentionally low-threshold. Many sceptical partners are pleasantly surprised afterwards.
Can I come on my own?
Couples couples therapy requires both partners. Individual sessions for orientation are offered separately by Dr. Gwen Elprana — please enquire.
How discreet is the therapy?
Absolute confidentiality is the foundation of our work. Separate waiting areas, discreet entrances, GDPR-compliant data handling. Your privacy has top priority.
How does the refund guarantee work?
If after the first two sessions of the booked package you are not satisfied, we refund the full package price. You only pay for the sessions actually held at the single price of €345 — no discussion, no conditions.